Privacy Policy

Effective Date: 3-20-2024

Total Quality Maintenance (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your choices regarding your information.

1. Information We Collect: We may collect personal information from you in various ways, including:
   1. Information you provide to us voluntarily, such as when you register for an account, subscribe to our newsletter, make a purchase, or contact us for support.
   2. Automatically collected information, including your IP address, browser type, device identifiers, and browsing activity on our website through cookies and similar technologies.
2. Use of Information: We may use the information we collect for various purposes, including to:
   1. Provide and personalize our services to you.
   2. Process transactions and fulfill orders.
   3. Communicate with you about our products, services, and promotions.
   4. Improve our website, products, and services.
   5. Detect and prevent fraud and unauthorized access to our systems.
   6. Comply with legal obligations and enforce our policies.
3. Sharing of Information: We may share your personal information with third parties in the following circumstances:
   1. With service providers who assist us in operating our website, processing payments, and delivering products and services to you.
   2. With our business partners and affiliates for marketing and promotional purposes.
   3. When required by law or legal process, or to protect our rights or the rights of others.
4. Your Choices: You may choose not to provide certain information to us, but this may limit your ability to access certain features of our website or use our services. You can also opt out of receiving marketing communications from us by following the instructions provided in our emails.
5. Security: We employ reasonable security measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
7. Updates to this Privacy Policy: We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us: If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at 800-456-5470.